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Customer Reviews.

service

5

great staff, no problems all very easy

04 December 2018

service

5

Everything completed on time

30 November 2018

service

4

It took ages for the fault to be identified, but I do appreciate that the cost of investigation was not fully passed on to me.

29 November 2018

service

5

We always use Sandal because of the consistency of excellent service

27 November 2018

service

5

efficient and helpful

27 November 2018

service

5

Excellent hospitality whilst waiting for the service.

26 November 2018

service

5

Same as above

23 November 2018

service

5

Good service

22 November 2018

service

5

The availability of a courtesy car and the flexibility of the staff.

20 November 2018

service

5

I can’t think of how to improve the service.

20 November 2018

service

5

Helpful and prompt

20 November 2018

service

5

Job done, efficient

20 November 2018

service

5

No issues

20 November 2018

sales

5

The sales staff Matt Green was very professional and attentive. He understood my requirements and did everything he could to fulfil my obligations. It was a very rewarding experience from order to receiving my Mini.

19 November 2018

service

5

Kept informed as to progress

15 November 2018

service

5

Ease of booking. Made having a car serviced a luxury experience rather than a mundane chore.

14 November 2018

service

5

Great price , car valeted

13 November 2018

service

5

Had no problems

13 November 2018

service

3

The service itself was done quickly and to a high standard, however, the service had not been recorded in my car, which therefore meant I had to have another day off work so I could take my car back to the garage.

13 November 2018

service

4

Efficient and did work on time as they stated

13 November 2018

service

5

the staff was very helpful and efficient

10 November 2018

service

5

Top service

10 November 2018

service

5

They did the service under TLC

10 November 2018

service

5

No issues. Lovely courtesy car. Always kept on the loop.

09 November 2018

service

5

Completed on time.

09 November 2018

service

5

The Manager and staff were helpful, honest and made feel welcome as a customer.

06 November 2018

service

5

timely and professional

05 November 2018

service

5

Everything completed, as requested.

03 November 2018

service

5

Mini team ant Sandal Mini were very accommodating in terms of timings for delivery and collection of my Mini. They kept in touch with me and fully explained advised actions

02 November 2018

service

5

Care and attention was very high throughout the service

01 November 2018

service

4

I was satisfied with everything you did

31 October 2018

service

5

Finished on time and service was excellent

31 October 2018

service

5

Work completed in time expected.

26 October 2018

service

5

Booked in at convenient time, prompt notification of completion, car cleaned and brought to front of garage to collect

25 October 2018

service

5

Work carried out thoroughly and any questions answered

25 October 2018

service

5

Excellent service

25 October 2018

service

5

Wouldn’t trust anyone else

24 October 2018

service

5

Very efficient

23 October 2018

service

5

Great service

22 October 2018

service

3

When cars are brought in to mini a service , the car is normally valeted inside and out but was not, when the service was booked in i was told I was

20 October 2018

service

5

Excellent staff

17 October 2018

sales

2

I had my worst experience with the sales department dealing with Jamie Kozak.He was patronising and I felt undervalued as a customer. It all seemed like too much effort for him. If he hadn’t left I would not have continued with the sale.

17 October 2018

service

5

The whole process is efficient and seamless. Excellent that I can work in a private room whilst waiting for my car

16 October 2018

service

4

Service took slightly longer than time estimated.

13 October 2018

service

5

Basically - did what was expected and had a nice bonus of returning to newly washed car.

13 October 2018

service

5

Excellent service from initial service appointment to taking the car in

11 October 2018

service

5

Excellent staff. Always meets my needs regarding time taken for service/repair. Hospitality at the Wakefield branch is excellent.

11 October 2018

service

5

Good service - clear policies and pricing

10 October 2018

service

4

The only thing that would have made it perfect would have been a quick clea of my car!

06 October 2018

service

5

Good perhaps to be offered a seat or drink whilst waiting may be good