service
great staff, no problems all very easy
great staff, no problems all very easy
Everything completed on time
It took ages for the fault to be identified, but I do appreciate that the cost of investigation was not fully passed on to me.
We always use Sandal because of the consistency of excellent service
efficient and helpful
Excellent hospitality whilst waiting for the service.
Same as above
Good service
The availability of a courtesy car and the flexibility of the staff.
I cant think of how to improve the service.
Helpful and prompt
Job done, efficient
No issues
The sales staff Matt Green was very professional and attentive. He understood my requirements and did everything he could to fulfil my obligations. It was a very rewarding experience from order to receiving my Mini.
Kept informed as to progress
Ease of booking. Made having a car serviced a luxury experience rather than a mundane chore.
Great price , car valeted
Had no problems
The service itself was done quickly and to a high standard, however, the service had not been recorded in my car, which therefore meant I had to have another day off work so I could take my car back to the garage.
Efficient and did work on time as they stated
the staff was very helpful and efficient
Top service
They did the service under TLC
No issues. Lovely courtesy car. Always kept on the loop.
Completed on time.
The Manager and staff were helpful, honest and made feel welcome as a customer.
timely and professional
Everything completed, as requested.
Mini team ant Sandal Mini were very accommodating in terms of timings for delivery and collection of my Mini. They kept in touch with me and fully explained advised actions
Care and attention was very high throughout the service
I was satisfied with everything you did
Finished on time and service was excellent
Work completed in time expected.
Booked in at convenient time, prompt notification of completion, car cleaned and brought to front of garage to collect
Work carried out thoroughly and any questions answered
Excellent service
Wouldnt trust anyone else
Very efficient
Great service
When cars are brought in to mini a service , the car is normally valeted inside and out but was not, when the service was booked in i was told I was
Excellent staff
I had my worst experience with the sales department dealing with Jamie Kozak.He was patronising and I felt undervalued as a customer. It all seemed like too much effort for him. If he hadnt left I would not have continued with the sale.
The whole process is efficient and seamless. Excellent that I can work in a private room whilst waiting for my car
Service took slightly longer than time estimated.
Basically - did what was expected and had a nice bonus of returning to newly washed car.
Excellent service from initial service appointment to taking the car in
Excellent staff. Always meets my needs regarding time taken for service/repair. Hospitality at the Wakefield branch is excellent.
Good service - clear policies and pricing
The only thing that would have made it perfect would have been a quick clea of my car!
Good perhaps to be offered a seat or drink whilst waiting may be good