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Customer Reviews.

service

5

Job completed to schedule.

07 February 2019

service

4

No fault with service only negative is the two week wait for an appointment

07 February 2019

sales

5

Excellent, best experience I have ever had - attention to detail was exceptional and Sarah turned it around in less than 24 hours for me. I was amazed and would definitely be back to mini purely based on Sarah.

06 February 2019

service

5

My car was cleaned when tetuoto me

05 February 2019

service

5

Car runs well, customer service was excellent and I like the added touches of good coffee and the car valet.

02 February 2019

service

4

Overall very satisfied

31 January 2019

sales

4

The service was very good but the sales staff failed to show/explain how the mini connected system works

30 January 2019

service

5

Because I’m well looked after by everyone at sandal bmw

16 January 2019

service

5

No issues Easy

15 January 2019

sales

3

Given wrong price initially. This was later resolved to our advantage but not until we emailed senior management.

08 January 2019

sales

5

I am very satisfied with the MINI Centre I use. I go to Sandal Wakefield MINI and the staff there are lovely and always polite and happy to see you, they understand your needs well and aren’t pushy.

02 January 2019

service

5

Very friendly

27 December 2018

service

5

Professional and friendly staff

27 December 2018

sales

3

I didn't really know what score to give as you don't have an N/A - I never actually visited the centre - I just bought the car over the phone.

27 December 2018

service

5

No issues at all

23 December 2018

service

5

Polite knowledgable and efficient

15 December 2018

service

5

Car completed in good time. Vehicle collected washed And hoovered

13 December 2018

service

5

Quick no problem

13 December 2018

sales

5

The staff were attentive and friendly

13 December 2018

service

5

Outstanding service , easily book the gentleman who booked my car in for service was very helpful . On the day i was there very early about 8:00 am whichs not opening time but receptionist girl willing to help and took my car before 8:30 .

10 December 2018

service

5

I was given regular updates as to what was happening with my car and i also had short conversations with staff regarding other cars to which they did seem knowledgeable and i was not looked at like walking commission.

07 December 2018

service

5

See answer 1

06 December 2018

service

5

great staff, no problems all very easy

04 December 2018

service

5

Everything completed on time

30 November 2018

service

4

It took ages for the fault to be identified, but I do appreciate that the cost of investigation was not fully passed on to me.

29 November 2018

service

5

efficient and helpful

27 November 2018

service

5

We always use Sandal because of the consistency of excellent service

27 November 2018

service

5

Excellent hospitality whilst waiting for the service.

26 November 2018

service

5

Same as above

23 November 2018

service

5

Good service

22 November 2018

service

5

Job done, efficient

20 November 2018

service

5

Helpful and prompt

20 November 2018

service

5

The availability of a courtesy car and the flexibility of the staff.

20 November 2018

service

5

No issues

20 November 2018

service

5

I can’t think of how to improve the service.

20 November 2018

sales

5

The sales staff Matt Green was very professional and attentive. He understood my requirements and did everything he could to fulfil my obligations. It was a very rewarding experience from order to receiving my Mini.