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Customer Reviews.

service

2

wasn't happy about been asked the first question who is going to pay for this jobAlso upon collection very quick to take payment had to wait over 15 mins for keys

12 October 2017

sales

4

A few issues but all sorted

10 October 2017

service

5

Knowing that my Mini is looked after by the service department gives me piece of mind.

09 October 2017

sales

1.5

Customer service in branch was dreadful. I was given incorrect costings, misinformation. Contact was dreadful and I was always chasing the staff who more often than not failed to call me back.It really was a shambles.

05 October 2017

service

5

Friendly staff, vehicle ready for collection within allocated time frame.

04 October 2017

service

2

see 3 below

04 October 2017

service

5

The service was undertaken in the time I had already been notified of and all work carried out to my complete satisfaction

04 October 2017

sales

5

As above - we were kept informed all the way through and enjoyed the experience of buying Suzanne’s new Mini.

03 October 2017

sales

5

Jamie and the sales manager were always helpful

03 October 2017

service

5

Prompt and efficient service. Courtesy car easy process.

01 October 2017

service

3

As above

29 September 2017

service

5

I first purchased a car from Sandal Wakefield in 2008, their quality and efficient service has been a key deciding factor in purchasing three cars from them.

29 September 2017

service

4

Same as above

26 September 2017

sales

5

Everything went very easy. I went in to look and in 2 days I was driving the car out of the showroom.

26 September 2017

service

4

Exactly what was expected.

26 September 2017

service

4

The car came back on time, clean

23 September 2017

service

5

Staff were very helpful, willing, efficient and polite

20 September 2017

sales

5

They were helpful and made me feel very excited and special throughout the experience.

19 September 2017

sales

5

The same as above and a very friendly place with friendly staff and excellent serice.

18 September 2017

service

5

Service was quick and efficient

16 September 2017

service

5

As above

15 September 2017

service

5

always polite staff, efficient service, love the morning coffee when im dropping of the car for a service

13 September 2017

sales

4

good sale

12 September 2017

service

5

Peter was very professional, helpful & researched a query I had regarding child seats.

12 September 2017

service

5

We were told date and time of service with no problemsStaff also friendly and helpful.

12 September 2017

service

5

The appointment was made very efficiently and the staff are always polite and friendly. We were told that the service would take approximately 2 hours and it was completed well within this time and I was contacted to inform me when it was ready.

12 September 2017

service

5

Friendly supportive attitude from all staff

08 September 2017

service

5

Immediate priority, car repaired within 48 hours.

08 September 2017

service

5

Staff did all they could to rectify problems

08 September 2017

service

5

Great service received & friendly staff

31 August 2017

service

4

Very good service but did have to call back to get a warning light fixed

29 August 2017

service

4

As above

29 August 2017

service

5

As above

28 August 2017

service

4

As above, they missed that the reversing light was blown, otherwise would have been completely satisfied.

26 August 2017

service

5

As above

25 August 2017

service

3

Car returned ok but have noisy turbo now which we didn't have before- telephoned to ask about it and told they all make a whistling noise- Funny it didn't before?

23 August 2017

sales

5

Every member of staff I dealt with was kind and courteous. I was given time to consider my options and I ended up with a very good deal and car. The paperwork took a while to sort out but understandable due to a trade in and new pcp arrangement.

19 August 2017

service

5

When I arrived I was asked my name and they knew what I had come for make of car and time booked in.

18 August 2017

sales

5

Staff are excellent. This is my 3rd mini and now feel I have built a good relationship with sandal bmw

18 August 2017

service

5

As above

15 August 2017

sales

5

Much better experience than when buying other cars

15 August 2017

service

5

Very friendly

13 August 2017

sales

5

I was made to feel special at every stage.

12 August 2017

service

4

No major issues and completed within time frame advised.

09 August 2017

service

5

The drop off process was uncomplicated and I was contacted when my vehicle was ready. It was there waiting for me - cleaned as well

05 August 2017

service

5

No problems with me car , courtesy car was lovely

03 August 2017

service

5

Booking in was easy. They were expecting me when I turned up and while they sorted the paperwork I was offered a drink.when collecting the car again it was quick and efficient. A great job was done and it had been washed and hoovered inside.

02 August 2017

service

5

The work on my car was carried out quickly, and I was contacted before any work was carried out, and also when my car was ready.

01 August 2017

service

5

Very quickly sorted the small problem I had.

31 July 2017

service

5

The dealer we bought the car from Sytner Mini Sheffield were very unhelpful about the problem but Sandal were very helpful and professional