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Customer Reviews.

service

3

you never know which building to go to. parking is atrocious. too much waiting about.

14 April 2019

service

5

Very pleased

13 April 2019

sales

5

Got exactly what I wanted

13 April 2019

sales

5

Kept me informed on progress and they were great when we went to pick the car up. Explained everything in simple ,easy to understand language.

12 April 2019

service

5

Everyone was really nice to deal with.

09 April 2019

sales

5

As in question one. It was very easy to contact the mini centre and speak to Joe, everyone was polite, helpful and knowledgeable about the car

08 April 2019

service

5

Fixed the issues ASAP.

08 April 2019

sales

5

Great service from Andy.

08 April 2019

service

4

Hopefully our issue is now resolved

07 April 2019

service

4

Very orderly professional service. Little expensive.

05 April 2019

service

3

Never feel I really matter here, not even any chocomilk to compensate for the 2 hour wait ??

01 April 2019

sales

5

Joe in sales and Matt in finance were just great

01 April 2019

sales

5

Both sales and finance staff were efficient, relaxed and friendly

29 March 2019

service

5

Great service, nothing too much trouble. Great staff.

29 March 2019

sales

4.5

Choosing a new Mini is very time consuming due to the range of options available. However, I didn't feel rushed or pressured at any time. Delivery was straightforward and the sales advisor explained the features of my new car thoroughly.

25 March 2019

sales

5

Explained every detail and options .. very professional

20 March 2019

service

3

had a minor tech problem with car,,cause established during MOT process...quote to fix seems excessive to me considering parts cost is minimal, the cause and remedy is clear and this is a problem that should not occur anyway in car of 20k miles/4 yrs

20 March 2019

service

4

Prompt service. Courteous staff

19 March 2019

sales

4

For the above reason. I would have liked to think about and discuss minor additions before the order was sent through and I was unable to add them.

19 March 2019

service

5

From start to finish it was very friendly and helpful

18 March 2019

sales

5

Joe and Business Manager Matt were a pleasure to deal with.

18 March 2019

service

4

All round good service

16 March 2019

sales

5

Pleasant and not pushy approach from the sales person. Readily clarified any queries and helpful when arranging payment, collection and post pick up query.

12 March 2019

sales

5

informative, exciting and nice coffee :-)

11 March 2019

service

4

confidence that the work was being carried out by mini technicians, only thing i would have liked was a courtesy car to save me having to wait three hours

09 March 2019

service

5

Problem fixed

09 March 2019

service

5

The recovery and repairs were dealt with efficiently

04 March 2019

service

5

Sandal are always friendly and keep in contact during the year and also when I am at the premises waiting for my vehicle

04 March 2019

service

5

Excellent service

02 March 2019

sales

5

Exchanging car quick and simple

02 March 2019

service

5

They are always helpful, friendly. The showroom is really smart with a really good display of models

01 March 2019

service

5

Timely, cost effective and good environment

01 March 2019

service

5

No issues with vehicle or service

01 March 2019

sales

4

Good sales staff.

01 March 2019

service

3

We waited a long time at the reception desk, no one was in the showroom at all on arrival. Poor customer service.

01 March 2019

sales

5

No hassle from sales staff, everything done on time

21 February 2019

service

5

The car was serviced really quickly and came back washed and vacuumed too!

14 February 2019

service

5

Great garage. Very helpful and friendly

13 February 2019

service

5

Sandal mini staff are always polite and willing to explain things nothing is too much trouble for them. They are very efficient and I trust them to be fair.

12 February 2019

service

5

Car completed on time and full information provided

12 February 2019

service

5

Job completed to schedule.

07 February 2019

service

4

No fault with service only negative is the two week wait for an appointment

07 February 2019

sales

5

Excellent, best experience I have ever had - attention to detail was exceptional and Sarah turned it around in less than 24 hours for me. I was amazed and would definitely be back to mini purely based on Sarah.

06 February 2019

service

5

My car was cleaned when tetuoto me

05 February 2019

service

5

Car runs well, customer service was excellent and I like the added touches of good coffee and the car valet.

02 February 2019

service

4

Overall very satisfied

31 January 2019

sales

4

The service was very good but the sales staff failed to show/explain how the mini connected system works