Service completed as required and car clean on return.
Service was great sorted my tyre out straight away and it only needed repairing which was a bonus instead of a new one. Staff really helpful
No issues, happy with the car/ deal
I feel if I had any issues in the future I would be dealt with with helpfulness.
Work completed on time. Courtesy car available.Helpful staff.
Always do a good job to a high standard
very easy to deal and talk to staff
I was politely spoken to and kept advised of the progress. Even though it would be just after 5.30 pm to collect my car, they advised me where to get my keys and nothing was too much trouble.
It was effortless and Matt delivered the car earlier than expected
Fid what they said they would. Friendly. Informative.
Excellent customer service from Jamie and his colleagues Prompt liaison with the Huddersfield branch to secure vehicleWouldn't hesitate to recommend
As above, cant add anything further. Just keep up the great work!
you make everything so easy
Everything was completed to my utter satisfaction and things I pointed out as being a concern were dealt with fully.
Excellent professional service. My Mini was repaired within one day, which is important for me as I live 25 miles away.
We receive friendly, courteous, reliable, timely service from all ,with whom we deal at Sandal. No quibbles.
No issues to not be completely satisfied
Very helpful but no after call to see how I was with the vehicle
Work completed within timescale with full explanation
well looked after
Sales staff let down by the car not being placed in handover bay on a rainy afternoon
They even cleaned my car inside and out. Good to have the reassurance that my car was in excellent working order.
All promises and support were honoured
Service always completed on time and kept informed on costs
Staff very helpfulNot pushy
Level of service is 1st class
Small hiccup but quickly sorted
Able to relax whilst my bundle of joy was given the all clear and ready for the winter.
Poor customer service no one could tell us what came basic in it and computer build very complex even for staff, when car arrived build was incorrect so had to be built again
Again, just excellent. Special thanks to Matt Green, at Sandal Mini for keeping me updated and informed throughout, and for sending me a fantastic video of my new mini.
helpful staff informative friendly plus nice refreshments
All staff were a tentative helpful and friendly.No pressure was inflicted in there'sales discussion which shows minis sell on thier long standing history.
Friendly service, helpful staff, welcoming & comfortable dealership.
My vehicle was ready when they said it would be and clean and sparkling not just a quick hose down like previous garages have done with other cars I have owned
Good efficient service at all times
As above. Was made to feel I had to push to find out what was covered in my service. No reassurance that I was a valued customer who was coming to the experts aka main dealer.
Confident that the car is serviced to a good standard.I was informed that the oil needed checking and was surprised that an oil change was part of the service. l would have expected that topping up the oil would have at least been done as a courtesy
Very friendly staff
Efficient service. Took no longer than expected. Tea coffee available. Enjoyed a test drive whilst waiting.
Car delivered on schedule and according to specification. Had to wait longer than expected for paperwork.
Really demonstrated the values of the Mini brand
Efficient and informative
All done as requested
The problem was resolved while waited
wasn't happy about been asked the first question who is going to pay for this jobAlso upon collection very quick to take payment had to wait over 15 mins for keys
A few issues but all sorted