OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 65 comments received in the last 90 days.
01 May 2025
I was kept informed regularly about the delay on the delivery and I appreciated this.
22 April 2025
Excellent service throughout my journey
16 April 2025
Again Sarah was amazing
01 April 2025
Given all information about my car,answered all my questions made feel at ease.
27 March 2025
Good professional service.
22 March 2025
Great experience
19 March 2025
Sarah Sirmond the Sales Executive and Richard were outstanding. Kept us in the loop during the build, sharing of documents leading up to handover and was so supportive during handover, nothing was to much trouble.
16 March 2025
Very satisfied, the salesperson helped immensely throughout the ordering to picking up the vehicle
08 June 2025
Did the recall on an 11 year old car- amazing
08 June 2025
Service completed within 2 hours. Facilities while waiting were excellent.
08 June 2025
As above
04 June 2025
Kept me informed what was being done
04 June 2025
Same as above
02 June 2025
Efficient brake fluid change with very friendly staff.
26 May 2025
The staff are so helpful and nice. They always make me feel welcome and even make me a coffee with a biscuit thrown in.
24 May 2025
So smooth I would recommend it to anyone
20 May 2025
Good job, kept me informed at all times. And answered all my questions.
20 May 2025
To be well informed of the stages the mini is going through and any potential problems is the main attribute to mini Wakefield
02 June 2025
All went really smoothly on the day. Was a bit disappointed delivery took longer than I originally thought but love the car so much, so that's a distant memory now!