OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 72 comments received in the last 90 days.
12 September 2025
It was so nice not to be pushed into making a decision
06 September 2025
Exceptional level of professionalism given from the sales team at Sandal Motors. I never like purchasing a car, every experience previous to this has been stressful and frustrating.
31 August 2025
Amazing service from Libby. She was professional and courteous throughout our time at the dealership. Not pushy but knew answers to all questions we had. Was an absolute to deal with her and will do when we change the car in the future.
21 August 2025
The sales executive was brilliant, I only had a problem when she wasn't there , due to being away my only way of paying the deposit was on an unsecured line , trying to get an answer that the payment had been received was painful and worrying
10 August 2025
Really super experience at Sandal Wakefield - made the whole process really easy.
07 August 2025
Went very smoothly
05 August 2025
The sales team spent time to go over any questions we had and explain things
03 August 2025
Good customer service from beginning to delivery
30 July 2025
As I said earlier, all forms had been sent by email so I could peruse them before going to the showroom to sign off all papers. Nothing seemed too much trouble
02 October 2025
My car was booked in on time and serviced while I waited. I was able to log on to my lap top in the lounge and work in a quiet space.
02 October 2025
After making the booking by telephone and then
29 September 2025
Very satisfied with the service I experienced at Mini especially the sales team.
27 September 2025
Very helpful staff. Swift service
21 September 2025
Very happy.
20 September 2025
Received good service and staff are helpful. Appreciate the videos I receive explaining the checks they carry out and what they find
19 September 2025
No problem with the service
19 September 2025
Staff listen and act accordingly
18 September 2025
As above
15 September 2025
Perfect service and always helpful
23 September 2025
Very satisfied the Sales person very professional and helpful.