OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
142 ratings and 101 comments received in the last 90 days.
16 April 2025
Again Sarah was amazing
01 April 2025
Given all information about my car,answered all my questions made feel at ease.
27 March 2025
Good professional service.
22 March 2025
Great experience
19 March 2025
Sarah Sirmond the Sales Executive and Richard were outstanding. Kept us in the loop during the build, sharing of documents leading up to handover and was so supportive during handover, nothing was to much trouble.
16 March 2025
Very satisfied, the salesperson helped immensely throughout the ordering to picking up the vehicle
05 March 2025
The salesman Chris was very efficient in dealing with my questions. He had taken over this sale from another staff member and did his best to ensure an easy transition.
05 March 2025
Again, it's a relaxed experience, no pressure for add-ons, warm friendly welcome, thorough information given, and such a ease throughout the whole process.
05 March 2025
The two Sales people Sarah Wigglesworth firstly then Steve Bagnall couldn't do enough for me they were both very patient and very very nice. Excellent atmosphere and nothing was too much for them to help. The centre is well run I think.
22 April 2025
My mini paceman is 13 year old and been fully serviced and looked after by Sandal mini . I have had several issues in the past with the service but this time can't complain but what made it 5 star rating is the technician above & beyond service
19 April 2025
I was kept informed right up to the day of the appointment, I was able to book my car in the day before so saving time on the day. Staff were very friendly and professional and were able to answer any queries and fulfil my requirements on the day.
19 April 2025
Completely satisfied
17 April 2025
Very good
17 April 2025
No issues easy collection of parts
16 April 2025
All as above, very professional
15 April 2025
the car was picked up and dropped off on time it was hassle free
14 April 2025
Great service - even got directed to a parking space when I arrived! Kept updated with progress of the repair by James who was very friendly and knowledgeable. Lovely lady on the reception desk too. Got my Indi back looking lovely and clean!
09 April 2025
Hoping to give a higher rating when our car is repaired on the 17th April .
09 April 2025
Car recently serviced by Sandal and no brake wear issue called out. Only weeks later, a pad has worn out completely and destroyed the disc. According to warranty terms , this should be a warranty repair, but only provided with a discount by Sandal.
22 April 2025
Excellent service throughout my journey