OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
116 ratings and 94 comments received in the last 90 days.
15 August 2026
Sarah was really helpful and patient with. Very professional and courteous.
14 August 2026
I wasn't pressured into making the purchase, I was allowed time and stress-free browsing to find the car perfect for me & the assistance was there when I needed it. Both of the Stephen's deserve a special mention as they were so helpful!
28 July 2026
Stephen Bagnall and all the team have been absolutely fantastic throughout the process of me buying my MINI. They have always been to hand if I have any questions. I cant thank you enough!
22 July 2026
Good communication. Happy to help with all my questions.
03 July 2026
Lewis and Stephen kept us informed of progress with our order and promptly answered any questions we raised
03 July 2026
Extremely satisfied from start to finish everything ran smoothly from ordering the car to the handover day.
02 July 2026
The purchase process and the hand over were very clear
01 July 2026
Made easy to buy new car
23 June 2026
Everything was friendly and polite and good information was given. Very professional.
27 August 2026
Efficient, professional, exactly what I would expect from this brand
26 August 2026
Quality service. Friendly helpful staff. Would definitely use this company in the future Highly delighted with purchase highly recommended.
25 August 2026
Always explain what they are doing and so helpful and friendly
24 August 2026
Despite being a mini dealer you do not stock mini parts - needed new wiper blades and brake pads which thus requires separate visit. similar issue at last service needed new tyres not stocked needed another visit.
24 August 2026
Kept me informed all way through
24 August 2026
Immediate help with my issue
24 August 2026
the environment is welcoming and comfortable. The needs of my vehicle were all addressed and carefully explained to me
23 August 2026
It was an MOT. Easy to book. Friendly staff
22 August 2026
There 5 hours for a 2 hr MOT slot. Also did not put on the tyres requested, tried to charge £50 for MOT when agreed £40 on the phone when booked it. Did not keep us inforned as had to go to reception twice to ask why we were waiting so long .
21 August 2026
Excellent service. Knowledgeable sales team.
FIND Sandal Wakefield.
Address
- Dewsbury Road, Wakefield, West Yorkshire, WF2 9BE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
24 DECEMBER (CHRISTMAS EVE) 8:30am – 2:00pm
25 DECEMBER (CHRISTMAS DAY) CLOSED
26 DECEMBER (BOXING DAY) CLOSED
31 DECEMBER (NY EVE) 8:30am – 2:00pm
1 JANUARY (NEW YEAR’S DAY) CLOSED
Phone
- 01924 202299
Wakefield and the surrounding areas, including Barnsley, Dewsbury, Batley and Pontefract
Address
- Dewsbury Road, Wakefield, West Yorkshire, WF2 9BE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 14:00
- Sun:CLOSED
Phone
- 01924 202299
Wakefield and the surrounding areas, including Barnsley, Dewsbury, Batley and Pontefract
25 August 2026
Happy with the service from initial enquiry to picking up the car