OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 67 comments received in the last 90 days.
30 September 2023
Great service
28 September 2023
Sara kept us updated and responded promptly to ?
26 September 2023
Hassle free
23 September 2023
The attention I was given and am given is spot on
22 September 2023
Nothing was an issue at Mini Wakefield. They looked after us in a very professional way.
17 September 2023
We were made to feel welcome and fully informed each step of the process
12 September 2023
Dealt with 2 knowledgeable young ladies Claire and Sarah Most helpful and reassuring - 1st automatic
02 September 2023
On arrival I was dealt with promptly and managed to have the car purchased, deposit paid and finance sorted in about 30 mins - also collection date was agreed within a few days.
01 September 2023
Clare was excellent at the sandal mini Wakefield. Could do enough to help??
09 October 2023
Very thorough n professional
09 October 2023
Simply because I am well satisfied as usual.
07 October 2023
Pete sorted out the issue with the car and had it turned around in no time.
05 October 2023
Very professional friendly service
03 October 2023
Everything went smoothly
03 October 2023
On the ball
30 September 2023
Always do a professional job and always help.
27 September 2023
Wrong item colour ordered for my car Meaning my car was delayed in being collected. Windscreen wiper not connected properly meaning I drove away - it rained and I couldn't see out of the left side of my windscreen while driving
26 September 2023
First time using a main dealer for a service/MOT and will be exclusively using Sandal Wakefield. The customer service provided was sublime, kept updated / easy to authorise work, faultless! I received my Mini back like it was fresh out the factory
24 September 2023
The people
05 October 2023
Love the car, part ex was very fair, kept me up to date on everything. Loved the whole experience.