Customer Reviews.
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Customer Reviews.

sales

5

I always find Sandal mini make the sales experience easy. There is no pressure and hard selling. All pricing is explained and shown on the large screen to make it transparent.

11 March 2020

service

5

Always really helpful, from booking into to after works done

09 March 2020

service

5

friendly attentive staff

09 March 2020

service

5

Excellent service always.

08 March 2020

service

5

All completed on time.

04 March 2020

service

5

Service conducted on time...no issues

03 March 2020

service

5

It's a simple telephone call to set things in progress

02 March 2020

service

5

Easy to get an appointment

01 March 2020

service

5

Pete on the Service desk was really helpful. He reorganised the work so in was completed across two consecutive days to make it easier for me. He kept me informed throughout the process

01 March 2020

service

5

Completely satisfied and an added bonus my car gets a wash too! I was advised of next service and also given a no obligation quote for some work that would need doing in the near future

01 March 2020

service

4.5

Completely satisfied. Very helpful staff. Kept me informed at every stage.

28 February 2020

service

5

As always a great experience with the Service staff, very informative on repairs etc...

27 February 2020

service

5

Being able to wait for my car is great when time is at a premium.

22 February 2020

service

5

Completely satisfied!

22 February 2020

service

5

Always good service and keep in touch

22 February 2020

service

5

Kept informed of any issues and the free hot choc is a bonus

18 February 2020

service

5

Aaron is fantastic he explained everything I needed to know

17 February 2020

service

5

Great service and friendly

15 February 2020

service

4

Peter was very helpful organising a problem which arose. The car was in for a new battery. They installed a new battery but the car decided it was the old one. So, they had to find another way around the problem. Diagnostics the answer.

15 February 2020

sales

2

Having been told it would be ready at 10 AM it was not at show room till 12-10 pm, a long time to hang around with a 3 yr old

14 February 2020

service

4

The car was done & ready for lunchtime as promised lovely & clean & very shiny

14 February 2020

sales

3.5

All the above. Worst customer service ever experienced and nothing for being good customers. Sarah Wigglesworth is the best thing about Sandal Mini otherwise we would shop elsewhere.

10 February 2020

sales

5

I came in on a Saturday and picked my car up the following Wednesday.

09 February 2020

service

5

Did what was needed quickly and efficiently. Only reason for not giving full score was because forward facing camera was left unplugged.

07 February 2020

service

5

Efficient service, friendly, lovely courtesy car

06 February 2020

service

5

Such a lovely team of people at Sandal Wakefield, with a genuine interest in looking after both me and Mini. Best Mini garage ever!

31 January 2020

sales

5

Excellent service

28 January 2020

sales

5

Nothing was too much trouble for the staff

27 January 2020

service

4

Historically you would take me to work from the dealership and then collect me later in the day. I was informed that the policy has now changed to one way only, hence not completely satisfied

25 January 2020

service

5

Ahead of time friendly, polite, even had my car vacuumed and cleaned which I wasn't expecting.

25 January 2020

service

5

Friendly, good coffee, lift into town and a good service.

25 January 2020

service

5

We have been dealing with Sandals for a number of years and have always been highly satisfied

25 January 2020

service

5

Great service

25 January 2020

service

5

Everything was well explained, the work was good and I was well looked after.

24 January 2020

service

5

Efficient service

23 January 2020

service

5

Friendly team, quick service.

20 January 2020

service

5

the staff are lovely and really helpful. I always tend to wait and use the office space there too, it's really handy and the little touches such as coffee and coke make a difference

20 January 2020

service

4

Just think the cost of consumables was very high for a two hour visit and first service at just over 8000 miles

20 January 2020

service

5

Dealt with Sandal many times in the past for my personal vehicle and for work related vehicles. I wouldn't go anywhere else.

17 January 2020

service

5

Great friendly service, I was contacted with the what was necessary in terms of price; my car was due an oil change a month later & I was asked if I would like it doing on the same day so that I didn't have to book my car in again.

15 January 2020

sales

5

I was seen on time, no rush, questions answered

15 January 2020

service

4

New gearbox ordered and fitted and courtesy car issued

08 January 2020

sales

4.5

Alex did what she said she would, was efficient but not in anyway pushy.

08 January 2020

service

4

Staff friendly and completed the required checks within the time frame agreed, unfortunately the problem was not found and I was advised to monitor the situation as no faults had been recorded by the ECU.

08 January 2020

service

5

Job carried out very quickly

06 January 2020

sales

5

Very professional service

06 January 2020

sales

5

matched a competitors offer

05 January 2020

service

3

Work completed, car cleaned but overagreed pre booked time & as all main dealers expensive

03 January 2020

service

3

Still awaiting to here from service dept

03 January 2020

service

5

Great customer service, very friendly