Oiled a difficult to open door handle and sorted out a tyre problem, within my service package

The team were very friendly, service was great and professional!

Just a phone call to arrange it.

I was highly satisfied

Excellent service from all

Friendly staff and prompt service.

Good service

Repair done satisfactorily

Everything is straight forward

Very friendly helpful people

From the first time we came to Mini Sandal to the time we were picking up our Mini Clubman, we were welcomed in so nicely and talked to like human beings rather than being a number on the monthly sales sheet.

Easy seamless experience

The dealership went out of its way to accommodate my preferred delivery date

When booking the car, I asked if the car was going to have a mini valeting as I had a voucher from you to use. The receptionist confirmed that yes each car would be vacuumed and washed. Well mine wasn't inside....

Inexperienced sales representative misinformed us of what we would receive on our MINI. Finance appointment wasn't scheduled ahead of delivery of the car and had to go through this on the day we picked up the car.

I waited for my car rather than use a courtesy car while it was being serviced. The car was returned to me sooner than anticipated and washed. The price was slightly cheaper than quoted which was always a bonus.

seem very knolegable and sympathetic to my problems

Happy with service

Everything worked and car was returned in lovely condition

the salesperson (Sarah Rodgers) was a pleasure to deal with. Expert knowledge, supportive and efficient

Dealt with Sandal previously on multiple occasions and always exceed expectations. No problem is too big and they will always try their best to solve the issue

No pressure was applied and the overall experience was first class. Joe was extremely professional and helpful throughout the whole deal

Achieved the aim

Would have given a five if was a little cheaper

excellent service and support

.

The staff at Sandal are always very friendly and helpful

waiting time overran. Personal info on telephone contacts and sat nav were deleted without being restored. Radion stations that were saved were deleted without being restored.

Staff have to be asked about everything and when you do ask they are not that forthcoming

Car done when expected, and cleaned very well

Work completed on time

Very helpful and frirndly

As above.

The garage are good on servicing

The service works were carried out well within the timeframe and the car returned to me clean both inside and out. Pete on the Service Desk is very helpful and forthcoming with his advice.

Yes I was extremely satisfied

Again excellent service

Service manger was very helpful during the serving period and it was completed early than stated.

over the many years at sandal it is always the same faultless experience.

My car was ready for picking up in less time than was estimated. The only fault was my car was washed and left with streaks all over and was in fact worse than when it came in.

Sarah Rodgers the sales executive was very attentive and efficient

Very satisfied but they haven't reset the service notification which now beeps at me as it thinks the service is overdue!

The staff at Sandal could not have been nicer, they dropped me at the station so I could catch the train to work. The service manager was also very kind, he spent time explaining how the sat nav worked, bought car last year

Disappointed that oil was not checked/topped up. I expect this at every service!

Service was carried out satisfactorily plus a couple of other issues I had with the car. I have a service package with car and this was the first service at around 11000 miles. Only did oil and filter change, don't think anything else was looked at

See above!

Brakes replaced whilst I was doing Parkrun on Saturday morning. Ready when I got back. No problems.