Customer orientated organisation

Friendly welcome and let me work on-site while I waited for my service to be completed

Did what was required

Peter at Sandal is very obliging and explains everything well

Ease of completing paperwork, lovely updates on the cars progress, taking time on the day we picked up the car to show us how to use all the features

Competitive pricing ,video ,and called me when ready has promised

All work carried out to high standard.

No problems e every thing explained polite and curtious staf

Professional service with a smile.

Very satisfied, all went well with no issues

Smooth handover

Great staff - friendly, welcoming and very Covid safety awareness. Very pleasant surroundings to wait for car. Great to see video and feedback about service etc. Car cleaned prior to collection. Close to walk to Wakefield city centre.

The service was excellent

As expected

All planned work carried out whilst I waited.

The video, the phone call and the service when I picked up my car was great! Everything explained well.

Very helpful

Prompt, thorough service

I was completely satisfied with the service.

Great service very welcoming

Great customer service

The salesperson Alex Bond Samson was a pleasure to deal with. She was understanding, knowledgeable and very efficient. The handover was excellent.

Excellent service

Efficient Well explained

Completely Satisfied

My service was completed quickly while I waited, in pleasant surroundings and good customer care.

My problem was resolved without any fuss

Peter in Mini Service department, was extremely helpful and kept me fully informed. Good old fashioned, customer service.

Well organised, even with all the covid restrictions, polite friendly staff and good customer service

Efficient job and prompt timing

Good service

They looked carefully at my service plan and determined that almost everything extra was covered so I only had to pay for the MOT. The car was cleaned thoroughly inside and out.