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Customer Reviews.

service

5

Oiled a difficult to open door handle and sorted out a tyre problem, within my service package

16 October 2019

service

5

The team were very friendly, service was great and professional!

15 October 2019

service

5

Just a phone call to arrange it.

13 October 2019

service

5

I was highly satisfied

09 October 2019

service

5

Excellent service from all

07 October 2019

service

5

Friendly staff and prompt service.

05 October 2019

service

5

Good service

03 October 2019

service

5

Repair done satisfactorily

02 October 2019

service

5

Everything is straight forward

01 October 2019

service

5

Very friendly helpful people

29 September 2019

sales

5

From the first time we came to Mini Sandal to the time we were picking up our Mini Clubman, we were welcomed in so nicely and talked to like human beings rather than being a number on the monthly sales sheet.

28 September 2019

service

5

Easy seamless experience

28 September 2019

sales

5

The dealership went out of its way to accommodate my preferred delivery date

24 September 2019

service

3

When booking the car, I asked if the car was going to have a mini valeting as I had a voucher from you to use. The receptionist confirmed that yes each car would be vacuumed and washed. Well mine wasn't inside....

21 September 2019

sales

2

Inexperienced sales representative misinformed us of what we would receive on our MINI. Finance appointment wasn't scheduled ahead of delivery of the car and had to go through this on the day we picked up the car.

20 September 2019

service

5

I waited for my car rather than use a courtesy car while it was being serviced. The car was returned to me sooner than anticipated and washed. The price was slightly cheaper than quoted which was always a bonus.

17 September 2019

service

5

seem very knolegable and sympathetic to my problems

16 September 2019

service

5

Happy with service

16 September 2019

service

5

Everything worked and car was returned in lovely condition

15 September 2019

sales

5

the salesperson (Sarah Rodgers) was a pleasure to deal with. Expert knowledge, supportive and efficient

11 September 2019

service

5

Dealt with Sandal previously on multiple occasions and always exceed expectations. No problem is too big and they will always try their best to solve the issue

08 September 2019

sales

5

No pressure was applied and the overall experience was first class. Joe was extremely professional and helpful throughout the whole deal

08 September 2019

service

5

Achieved the aim

07 September 2019

service

4

Would have given a five if was a little cheaper

07 September 2019

service

5

excellent service and support

03 September 2019

service

5

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03 September 2019

service

5

The staff at Sandal are always very friendly and helpful

02 September 2019

service

2.5

waiting time overran. Personal info on telephone contacts and sat nav were deleted without being restored. Radion stations that were saved were deleted without being restored.

30 August 2019

service

3

Staff have to be asked about everything and when you do ask they are not that forthcoming

27 August 2019

service

4

Car done when expected, and cleaned very well

26 August 2019

service

5

Work completed on time

23 August 2019

service

4.5

Very helpful and frirndly

23 August 2019

service

5

As above.

22 August 2019

service

5

The garage are good on servicing

17 August 2019

service

5

The service works were carried out well within the timeframe and the car returned to me clean both inside and out. Pete on the Service Desk is very helpful and forthcoming with his advice.

14 August 2019

service

5

Yes I was extremely satisfied

12 August 2019

sales

5

Again excellent service

11 August 2019

service

4

Service manger was very helpful during the serving period and it was completed early than stated.

11 August 2019

service

5

over the many years at sandal it is always the same faultless experience.

09 August 2019

service

4

My car was ready for picking up in less time than was estimated. The only fault was my car was washed and left with streaks all over and was in fact worse than when it came in.

04 August 2019

sales

5

Sarah Rodgers the sales executive was very attentive and efficient

02 August 2019

service

4

Very satisfied but they haven't reset the service notification which now beeps at me as it thinks the service is overdue!

01 August 2019

service

4

The staff at Sandal could not have been nicer, they dropped me at the station so I could catch the train to work. The service manager was also very kind, he spent time explaining how the sat nav worked, bought car last year

30 July 2019

service

3.5

Disappointed that oil was not checked/topped up. I expect this at every service!

27 July 2019

service

4

Service was carried out satisfactorily plus a couple of other issues I had with the car. I have a service package with car and this was the first service at around 11000 miles. Only did oil and filter change, don't think anything else was looked at

27 July 2019

service

4

See above!

25 July 2019

service

5

Brakes replaced whilst I was doing Parkrun on Saturday morning. Ready when I got back. No problems.