I always find Sandal mini make the sales experience easy. There is no pressure and hard selling. All pricing is explained and shown on the large screen to make it transparent.

Always really helpful, from booking into to after works done

friendly attentive staff

Excellent service always.

All completed on time.

Service conducted on time...no issues

It's a simple telephone call to set things in progress

Easy to get an appointment

Pete on the Service desk was really helpful. He reorganised the work so in was completed across two consecutive days to make it easier for me. He kept me informed throughout the process

Completely satisfied and an added bonus my car gets a wash too! I was advised of next service and also given a no obligation quote for some work that would need doing in the near future

Completely satisfied. Very helpful staff. Kept me informed at every stage.

As always a great experience with the Service staff, very informative on repairs etc...

Being able to wait for my car is great when time is at a premium.

Completely satisfied!

Always good service and keep in touch

Kept informed of any issues and the free hot choc is a bonus

Aaron is fantastic he explained everything I needed to know

Great service and friendly

Peter was very helpful organising a problem which arose. The car was in for a new battery. They installed a new battery but the car decided it was the old one. So, they had to find another way around the problem. Diagnostics the answer.

Having been told it would be ready at 10 AM it was not at show room till 12-10 pm, a long time to hang around with a 3 yr old

The car was done & ready for lunchtime as promised lovely & clean & very shiny

All the above. Worst customer service ever experienced and nothing for being good customers. Sarah Wigglesworth is the best thing about Sandal Mini otherwise we would shop elsewhere.

I came in on a Saturday and picked my car up the following Wednesday.

Did what was needed quickly and efficiently. Only reason for not giving full score was because forward facing camera was left unplugged.

Efficient service, friendly, lovely courtesy car

Such a lovely team of people at Sandal Wakefield, with a genuine interest in looking after both me and Mini. Best Mini garage ever!

Excellent service

Nothing was too much trouble for the staff

Historically you would take me to work from the dealership and then collect me later in the day. I was informed that the policy has now changed to one way only, hence not completely satisfied

Ahead of time friendly, polite, even had my car vacuumed and cleaned which I wasn't expecting.

Friendly, good coffee, lift into town and a good service.

We have been dealing with Sandals for a number of years and have always been highly satisfied

Great service

Everything was well explained, the work was good and I was well looked after.

Efficient service

Friendly team, quick service.

the staff are lovely and really helpful. I always tend to wait and use the office space there too, it's really handy and the little touches such as coffee and coke make a difference

Just think the cost of consumables was very high for a two hour visit and first service at just over 8000 miles

Dealt with Sandal many times in the past for my personal vehicle and for work related vehicles. I wouldn't go anywhere else.

Great friendly service, I was contacted with the what was necessary in terms of price; my car was due an oil change a month later & I was asked if I would like it doing on the same day so that I didn't have to book my car in again.

I was seen on time, no rush, questions answered

New gearbox ordered and fitted and courtesy car issued

Alex did what she said she would, was efficient but not in anyway pushy.

Staff friendly and completed the required checks within the time frame agreed, unfortunately the problem was not found and I was advised to monitor the situation as no faults had been recorded by the ECU.

Job carried out very quickly

Very professional service

matched a competitors offer

Work completed, car cleaned but overagreed pre booked time & as all main dealers expensive

Still awaiting to here from service dept

Great customer service, very friendly